• DELIVERING RIGHT STRATEGIES
    THAT SPEAK FOR THEMSELVES
    Delivering a range of strategic initiatives
  • END TO END SOLUTION
    TO MANAGE BUSINESS TRANSFORMATION
    Phased Approach to Manage "Change for our Clients"
  • PROJECT MANAGEMENT IN FINANCIAL SERVICES
    AND GOVERNMENT SECTOR
    +50,000 hours of Project Management and Consulting experience

  • Strategic Consulting

    Our Consultants work with senior executives to help them find solutions for industry challenges and to convert potential risks to business opportunities. We leverage our global experience to create a best in class achievable strategy. We bring deep industry knowledge, focused analysis, and proven approaches and methodologies to find creative results.

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  • Business Optimization

    We leverage our global experience to create a best in class achievable strategy. We bring deep industry knowledge, focused analysis, and proven approaches and methodologies to find creative results.

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  • Delivery Management

    At Synergy, we design, develop and manage programs for our clients across industry lines and functions. Our Senior Consultants collectively bring more than 200 years of project delivery expertise across industries and across geographies.

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STRATEGIC CONSULTING

Organisations for which we are providing these services to:
Government Agencies and Financial Services Organizations.

1. BUSINESS GROWTH AND SOLUTION CREATION

Craft a new idea, launch a new product or recreate the service strategy that clearly defines the way forward for any business. We assist businesses to think, define and improve their existing offerings with market leading business solutions.

2. OPERATIONS AND CUSTOMER EXPERIENCE

Today, in the age of globalization the product or a service is required to be delivered at the door step. Businesses are required to re-orient and redefine the operations to cater to the ever changing needs of the new age digital customers. We specialize in defining multi-layered strategies and operating models that are agile and sufficient. We guide organisations to move from current to future state with limited impact to the day to day operations and their customers.

3. BUSINESS ASSET MANAGEMENT

Businesses are continuously identifying opportunities to maximize the potential of the physical and infrastructure assets. At the same time, businesses have embarked on outsourcing the non-core functions to focus on core business drivers. Several business models have evolved in the last few years that include structured, tenured ownership of infrastructure and transaction based services.

Effective strategy for business units requires making proprietary decisions about where to play and how to win. The goal is to enable a business to reach its full economic potential. Starting from due diligence, benefits assessment to enabling a business to reach its full economic potential, we guide businesses to reuse, coordinate and realize the full potential of redefining processes and identifying winning opportunities.


KEY DIFFERENTIATOR

Our Consultants work with senior executives to help them find solutions for industry challenges and to convert potential risks to business opportunities. We leverage our global experience to create a best in class achievable strategy. We bring deep industry knowledge, focused analysis, proven approaches and methodologies to find creative results.

BUSINESS OPTIMIZATION DELIVERY MANAGEMENT

 CASE STUDIES

COMMON BUS SYSTEM - CBS
We have been instrumental in building and delivering a first of its kind engagement model for a Government agency in India. We launched a tailor-made solution to establish a government and corporate engagement model which managed the specific requirements of corporate commuters in the fast growing city of Bangalore, India. CBS is aimed to build social responsibility for all corporate commuters and at the same time provide safe, economical, eco-friendly and efficient transport services by best utilizing the Government assets. This model has benefited the corporate customers by reducing the operational and capital expenses by more than 40%, providing flexibility and ensuring safety of their workforce, whilst increasing the revenues for the Government agencies.


KEY DIFFERENTIATOR

We leverage our global experience to create a best in class achievable strategy. We bring deep industry knowledge, focused analysis, and proven approaches and methodologies to find creative results.

STRATEGIC CONSULTING DELIVERY MANAGEMENT

BUSINESS OPTIMIZATION

Organisations for which we are providing these services to:
Government Agencies and Financial Services Organisations.

1. Process Optimization

Businesses constantly are striving to improve complex processes to achieve the organizational excellence for an error free product or a service. Processes are aimed towards maximizing customer satisfaction, improved profitability for shareholders, and employee satisfaction.

With a simple '5 steps' approach we assist our clients to review, refine and redeploy effective processes. We believe in creating process solutions that are agile and easily adaptable for changing business conditions to achieve near and long term results.



2. Cost Maximization

Better services at lower cost.
Businesses constantly are striving to improve complex processes to achieve the organizational excellence for an error free product or a service. Processes are aimed towards maximizing customer satisfaction, improved profitability for shareholders, and employee satisfaction.

We guide organisations in cost optimization opportunities. By engaging in an enterprise wide assessment we help our clients to build a scalable development model through cost reorganization, expense controls and contract management.


3. Customer Operations

1 disgruntled customer impacts 10 potential customers!
Multiple sales channels, multiple product offering, multiple service differentiators, multiple service levels, these are the common pain points for the Operations leader of a big organization. Delivering steady operational performance by ensuring seamless customer experience in a changing digital environment all add to the complexity.

At Synergy, we guide our clients in setting up and fine-tuning operation models to suit the need of the day. We provide services to cover operational needs assessment, operational model design, identifying technology as solution and finally managing the transformation and execution.

 CASE STUDIES

We have launched a multi centre operation set up for one of our Insurance Clients in Asia to make use of the best in class talent across geographies, ensure knowledge retention and for cost maximisation. This model has delivered a 40% savings on delivery costs and has been instrumental in launching multiple initiatives across various lines of business.

DELIVERY MANAGEMENT

Organisations for which we are providing these services to:
Government Agencies and Financial Services Organisations.

1. Project Execution

Projects are exclusive activities that require multiple skills and dedicated focus to ensure successful completion. No wonder it is estimated that more than 50% of the projects across industries tend to move into rough weather without proper governance and management.

At Synergy, we design, develop and manage programs for our clients across industry lines and functions. Our Senior Consultants collectively bring more than 200 years of project delivery expertise across industries and across geographies. With our 'x3' methodology, we manage all aspects of Project Management and Governance starting from Initiation to Closure.

2. Business Analysis

Customer needs change by the day however business readiness takes time to define and mature to cater to the Customer needs. Relevance of a business idea, changes to products or services, or any activity that can result in noticeable changes - require to be detailed and assessed.

With a mature business analysis practise based across locations, we help businesses not just define the needs but conduct market based assessment to ensure clarity on the benefits that can be expected as well.

3. Change Management

Transformation programs are well delivered only when the 'people' component is well managed. Stakeholders come in varied forms and with different needs, managing communication and dialogue is of key significance. Most are internal whilst few are external.

With clear impact assessments across people, process or existing systems, we have guided and managed change for our clients. Timing and messaging are key elements of Change and to take 'people' on a long transformation these are bare essentials.

KEY DIFFERENTIATOR

Our Consultants work with senior executives to help them find solutions for industry challenges and to convert potential risks to business opportunities. We leverage our global experience to create a best in class achievable strategy. The deep industry knowledge, focused analysis, and proven approaches and methodologies help find creative results for clients.

STRATEGIC CONSULTING BUSINESS OPTIMIZATION

 CASE STUDIES

Successfully implemented a System Conversion Program for our European Insurance Client, one of the top five life insurers in Hong Kong. SYNERGY was responsible for managing the entire Program - including Project Management, Change Management, Business Analysis and Stakeholder Management.

Management Profile

Pradeep Satya

DIRECTOR - Hong Kong Operations

Pradeep has been engaged in the Insurance Industry for more than a decade now. His specialization includes Insurance Operations, PMO, Outsourcing, Transition and Offshore service delivery.

Pradeep manages the Hong Kong and Singapore set up, leading the Financial Services engagements.

Pradeep Satya

DIRECTOR - Hong Kong Operations

Dileep Satya

DIRECTOR - Indian Operations

Dileep brings more than 20 yrs of experience in Investment Banking and Asset Management practise. His specialization includes PMO set ups, Business restructuring, Audit Consulting and Corporate Social Responsibility. Being part of management in various Industry Associations, he leads multiple forums on Private – Public engagements.

Dileep manages the India set up, leading the Government and Financial Services engagements.

Dileep Satya

DIRECTOR - Indian Operations


Sandeep Satya

DIRECTOR - Indian Operations

Proficient professional with over eighteen years of experience in project management, in providing integrated media solutions and creating cost-effective revenue platforms. Extensive experience in Product and Program Management, Integrated Media Sales and Marketing, managing Business Partners and Associates, Consulting and Team Building. Strong background in developing customized, innovative, cost-effective and strategic platforms & programs to support the enterprise & marketing initiatives.

Sandeep Satya

DIRECTOR - Indian Operations


Paritosh Minocha

PARTNER- Hong Kong Operations

With more than a decade of experience in Insurance, Banking and Financial Services, Paritosh leads large sized strategic program delivery at Synergy. He has extensive experience in leading and managing technology transformations at corporations.

With experience spread across multiple geographies, he manages Delivery Operations at Hong Kong.

Paritosh Minocha

PARTNER- Hong Kong Operations


Consultants Profile

Garvit Chugh

Consultant

Garvit has been working as a Consultant at Synergy Hong Kong since 2013. With a Masters degree from University of Hong Kong and London Business School, Garvit has been actively involved in setting up Synergy’s Change Management practice in Hong Kong.

Garvit has worked extensively in technology research and due diligence for various technology, legal and financial firms previously. In his free time he enjoys outdoor sports and spending time with friends and family.

Garvit Chugh

Consultant

Vikas Hegde

Consultant

Vikas is a management consultant with over 7 years of experience in Project delivery in Technology sector. An alumnus of London Business School and University of Hong Kong, Vikas has been instrumental in building Synergy’s expertise in Digital Transformation projects.

Prior to SYNERGY, Vikas was engaged in managing delivery of Software Solutions for a Product company. When not consulting, Vikas loves to travel and explore diverse geographies.

Vikas Hegde

Consultant

Megha Agarwal

Consultant

With an Engineering degree from Delhi College of Engineering and an MBA from The University of Hong Kong and London Business School, Megha has been engaged in improving various metrics of operational performance for SYNERGY’s clients’ customer experience programs.

Prior to SYNERGY, she has over 5 years of experience in Consulting and Project Management through strategy building & delivery management of various initiatives for an Automobile major in India.

Megha enjoys swimming, table tennis, painting and sketching and experimenting on the keyboard in her spare time.

Megha Agarwal

Consultant

CAREERS@SYNERGY

Excellence is not a destination or a set level of quality, but a journey of continuous improvement and learning. We at SYNERGY, believe in empowering our people to achieve more and deliver high value service to our customers. If you share our passion to excel in what we do, challenge the limits and work with passion, sensitivity and unyielding integrity, then you might be the one we are looking for! Write to us and we look forward to speaking with you to explore opportunities.

Current Openings: Automation lead @ Bangalore, India

Job responsibility: Lead test automation and software development activities with key focus on Life and General Insurance systems.

APPLY WITH RESUME: careers@synergysolutions.com.hk

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OUR LOCATIONS:

HONG KONG, SINGAPORE, INDIA

Email: contact@synergysolutions.com.hk

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